FitData - Help & Support
What is FitData?
FitData is a comprehensive fitness tracking application with:
- Workout Planning & Tracking: Create and follow structured routines
- Exercise Database: Extensive collection with performance analytics
- AI-powered Personal Trainer: Intelligent training support
- Apple Health Integration: Seamless sync with your health data
- Pro Subscription Features: Advanced tools for serious fitness enthusiasts
❓ Frequently Asked Questions
Q: Do my data sync across devices?
A: Yes, your account data automatically syncs across all devices. Just log in with the same account and ensure you have an internet connection for seamless synchronization. Offline changes will sync once you’re online again.
Q: How do I manage my account and subscription?
A: Manage your profile under Settings > Account. For Pro subscriptions, go to Settings > Subscription or use your device’s App Store settings. You can upgrade, downgrade, or cancel anytime through the App Store.
Q: What’s included in FitData Pro?
A: FitData Pro includes: AI Personal Trainer (80+ monthly conversations), unlimited training plans, advanced performance analytics, full workout history, calendar view, and priority support. Perfect for serious fitness enthusiasts.
Q: How does Apple Health integration work?
A: FitData integrates seamlessly with Apple Health to sync your workouts, close activity rings, and provide a complete fitness picture. Grant permissions under Settings > Permissions for full integration.
Q: How does workout tracking work?
A: Start workouts from your plans or create custom sessions. Log sets with weight, reps, or duration in real-time. Built-in rest timers keep you on track. All data is saved automatically.
Q: How can I track my progress?
A: FitData offers detailed analytics: exercise progress charts, strength trends over time, workout consistency metrics, and personal record tracking. AI chat can analyze your progress and suggest improvements.
Q: How is my health data protected?
A: Your privacy is our priority. We use industry-standard encryption, never share personal health data with third parties without your consent, and securely store AI conversations. Please review our full Privacy Policy under Settings > Privacy & Terms.
Q: What is AI Chat and how does it work?
A: AI Chat is your personal fitness coach powered by advanced AI. It analyzes your workout data, creates personalized training plans, and provides expert guidance. Pro users get 80–100 conversations per month, while free users receive about 5.
Q: What data does AI Chat use?
A: AI Chat accesses your training plans, exercise history, and performance data to provide personalized advice. All processing is secure and conversations are encrypted. You control which data is shared through training plan linking.
Q: Why are there AI Chat limits?
A: AI processing requires significant computing resources. Limits ensure sustainable service for all users with generous allowances—Pro users receive enough conversations for daily coaching and plan building.
Q: Does FitData work offline?
A: Yes! FitData is designed offline-first. Track workouts, log sets, and access your plans without internet. Data automatically syncs when you’re back online. Only AI Chat requires an internet connection.
🔧 Troubleshooting
For sync issues:
- Check your internet connection
- Make sure you are logged in with the same account
- Log out and back into the app
For AI Chat issues:
- Internet connection is required for AI features
- Link relevant training plans/exercises for better answers
- Check your monthly conversation limit